Privacy Policy

Last Updated: 3 July 2026

The Deaf EnAbled Foundation (“DEF,” “we,” “us,” or “our”) is committed to
protecting your privacy. This Privacy Policy explains how we collect, use,
and safeguard your personal information when you visit our website, use the
DEF-ISL App, enroll in our academies, or support our cause.

1. Information We Collect

• Personal Information: Name, email address, phone number, date of birth, and mailing address.
• Donation Information: PAN number, billing address, and transaction details.
• Health/Medical Information: Information necessary for Sign Care appointments.
• Usage Data: IP address, browser type, device information, and website usage details.

2. How We Use Your Information

• Provide and improve our services.
• Process donations and issue tax certificates.
• Facilitate job placements.
• Schedule healthcare appointments.
• Send newsletters and updates.
• Respond to inquiries and feedback.

3. How We Share Your Information

• With payment processors and service providers.
• With placement partners when consent is provided.
• With healthcare providers for Sign Care services.
• When required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect
your personal information. However, no internet transmission is completely secure.

5. Data Retention

We retain personal information only as long as necessary for service delivery,
legal compliance, dispute resolution, and record keeping.

6. DPDP Act Compliance

We process personal data in accordance with applicable Indian data protection
laws, including the Digital Personal Data Protection Act, 2023.

7. Cookies

Our website may use cookies to improve user experience, analyze traffic,
and understand visitor behavior.

8. Children’s Privacy

We collect personal information of minors only with consent from a parent,
guardian, or educational institution.

9. Your Rights

• Access your personal data.
• Request corrections.
• Request deletion of personal data, subject to legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will
be posted on this page.

11. Grievance / Contact Us